Warranty Centre

Keep your receipt or order reference and the product serial number where applicable. Registration is optional. We may ask for photographs or troubleshooting details, then inspect the product and arrange an appropriate repair, replacement or refund under its warranty and Ghanaian law.

Ordinary wear, consumables reaching the end of their normal life, accidental damage, misuse, unsuitable power supplies, and damage caused by unauthorised modifications are generally excluded from voluntary warranty cover. A modification does not automatically exclude an unrelated manufacturing fault. Network coverage or an internet subscription problem is not itself a hardware defect.

We explain any inspection or out-of-warranty repair charge and obtain your agreement before chargeable work. We cover reasonable agreed return costs for confirmed faults we are responsible for. No exclusion on this page removes your rights where goods are faulty, misdescribed or otherwise fail a legal requirement.

The warranty period is product-specific; we do not promise a single period for the whole store. For new or used vehicles and other specialist goods, any additional terms must be stated and agreed before purchase.