Connectivity equipment rarely underperforms because it was the wrong box. It underperforms because it was put in the wrong place, aimed at nothing in particular and left on factory settings. We survey first, mount properly, and agree with you what the visit covers when we call.
No payment is taken when you ask for a visit. We quote once we know the building, before any work starts.
What we do
The full service catalogue
12 services covering surveys, installation, configuration, diagnostics and ongoing maintenance. Every building is different, so we quote each job once we know yours.
Installation
Equipment sited carefully and mounted properly. We agree what the visit covers when we call.
Router Installation & Setup
Priced once we know the building
We unbox, position, configure and test your 4G or 5G router.
Signal walk-test to choose the best router position
SIM fitting, APN configuration and data plan check
Wi-Fi network naming, WPA2/WPA3 security and admin password change
Firmware update and automatic reboot schedule
and 2 more we can talk through when we call
Before we arrive: A mains socket within two metres of the chosen position. A registered data SIM, or buy one from us on the day.
External antenna mounted, aimed at the serving mast and weatherproofed.
Bracket or pole mounting at wall, gable or roof height
Mast sweep and alignment to the strongest serving cell
Low-loss coaxial run, routed and clipped
Self-amalgamating tape weatherproofing on all outdoor connections
and 2 more we can talk through when we call
Before we arrive: Safe ladder access to the mounting point. A router with external antenna connectors (SMA, TS9 or CRC9). Permission from the landlord or property manager for external fixings.
Dish sited for a clear sky view, mounted securely, cabled into the building and tested.
Obstruction survey across the full field of view before mounting
Roof, pole or ground mount fitted and torqued to specification
Cable routed, clipped and sealed at the wall entry point
Router configuration, network naming and security setup
and 2 more we can talk through when we call
Before we arrive: An active subscription with the satellite service provider. Mains or generator power at the terminal location. A mounting position with an unobstructed view of the sky.
A planned network for offices, hotels, schools and clinics, with failover for when a line goes down.
On-site design session and floor-plan based access point layout
Structured cabling, patching and labelling to each work area
Switch configuration with VLANs for staff, guest and camera traffic
Dual-SIM or dual-line failover for when one line goes down
and 2 more we can talk through when we call
Before we arrive: Access to the premises outside trading hours for cable runs. A lockable position for the switch and router equipment. A nominated contact who can approve the design on the day.
We measure at several positions rather than guessing, so the equipment ends up where it performs best, not where it is convenient.
Proper fixings and weatherproofing
Brackets rated for the load, cable clipped and routed, and every outdoor connection sealed against harmattan dust and rain.
Secure configuration, not factory defaults
Admin passwords changed, remote management closed, firmware updated and Wi-Fi secured with WPA2 or WPA3.
Before-and-after readings, on request
Ask when we call if you would like signal strength and speed noted at the start and the end of the visit.
Your details written down, on request
Ask and we can write down the network name, password, admin details and what was installed for you to keep.
Tidy-up and waste removal
Packaging, offcuts and old fixings leave with the engineer.
How it works
From request to handover in four steps
Asking for a visit takes no payment. The price is agreed with you before the engineer starts.
1
Ask for a visit
Choose the service, tell us where you are and when suits you. It takes a couple of minutes and takes no payment.
2
We call you
We ask about the building and the job, then confirm the day and the price with you before anyone travels.
3
The visit
The engineer surveys, installs, configures and tests. Nothing extra is done without your say-so.
4
Handover
We show you what was done and leave you our number to call if anything is not right.
Coverage
Where we work
We are based at Spintex Road, Accra, Greater Accra. Tell us where the job is and we confirm whether we can reach you, and any travel cost, before the visit is arranged.
Questions
Installation, answered
We quote once we know the building. The cable run, the mounting height and any extra parts all change the figure, so we talk the job through with you and confirm the price before any work starts. Nothing is charged when you ask for a visit.
Ask for a visit in about two minutes
Pick the service and tell us where you are and when suits you. No card details, no charge to ask, and the price agreed with you before any work begins.