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Shop M. Opoku · Delivery & collection in Ghana
A workshop for connectivity hardware rather than a returns desk. Devices are diagnosed on the bench, you are told what is wrong and what it costs, and nothing is repaired until you agree to it. Every repair request gets a reference to quote when you call or WhatsApp us.
What we repair
Anything we sell, and most equipment bought elsewhere. If it moves data or powers something that does, bring it in.
Fixed-wireless speed for homes and offices
Dependable everyday connectivity
Pocket-sized internet that travels with you
Whole-building coverage without dead zones
Connectivity where no mast reaches
Turn a weak signal into a usable one
Switches, access points and the wiring behind it
Stay online when the lights go out
Cameras, recorders and the network they run on
Where we cannot repair something we say so at diagnosis, and agree any charge with you first.
The repair process
Every repair moves through the same pipeline. For the stage yours is at, call or WhatsApp us with your reference.
You send the details. We issue a reference immediately.
The device reaches the bench and is logged against your reference.
An engineer reproduces the fault and traces the cause.
We send you the findings and the cost. Nothing proceeds until you agree.
Parts fitted, firmware reloaded, the repair carried out.
Bench-tested for the original fault and ready for collection or return.
Back with you, with an explanation of what was done.
Nothing happens without you
Stage four is a hard stop. We do not order parts, open a sealed unit further or start a repair until you have seen the findings and agreed the cost.
If you decline the repair
Any charge for the diagnosis is agreed with you first, and the device is returned as it arrived, with an explanation of what we found.
Asking for an update
Your reference is issued the moment you send the request. Quote it when you call or WhatsApp us and we tell you where the repair has got to.
Turnaround
It depends on the fault and on whether a part has to be ordered. We tell you once the device has been diagnosed, and we confirm any wait for a part before ordering anything.
Want an idea before you bring it in? Ask us with the make, model and what it is doing.
Your requests
Look up a request sent from this device to see what you told us. It does not show progress: for that, call or WhatsApp us with the reference.
Describe the fault and add the serial number, and you get a reference straight away. Diagnosis comes before any cost is quoted.